Frequently Asked Questions


All uniforms will receive embroidery.

What comes in the Pole Kit?

1x 4pc Pole (2 Fiberglass/2 Aluminum), 1x Adjustable Hook, 1x Small Clip to clip at the top of the flag, 1x Ground Spike.

How long does a typical order take to ship?

It depends on the order. Uniforms typically ship in 14 days. Promotional items may be longer depending on our manufacture’s turn-around time.

Can I pay with a credit/debit card?

No. For uniforms, we only accept payments through Paypal.

Can I return my uniform(s)?

That depends. We do not accept returns for embroidered items. Office uniforms that are not embroidered can be returned up to 30 days after the shipping date as long as it has not been worn and with no defects. After 30 days, we no longer accept returns.

Can you refund to my credit/debit card?

No. Because we only accept payment through Paypal for uniforms, we can only refund through Paypal.

Why do I need to provide a WTN?

This is to authorize and verify your purchase. The WTN will be included in your final invoice made through OPS Technology.

How do you ship packages?

We ship UPS Ground.

How long will it take to deliver?

Delivery can take 2-3 days if shipping in Texas. Any order outside of Texas can take up to 5 business days.

Will I receive a Tracking Number?

Tracking numbers are provided by request only. You can email

Who can I reach if I have any questions?

You can call this number (210) 308-5577 or email

Our office

Whether you are in need of digital design, public relations, or signage HB|DC Marketing can employ all these needs and more. These services are readily available with our experienced designers, state of the art in-house printing technology and custom sign-building warehouse.

San Antonio

4434 Centergate St.
San Antonio, Tx 78217

Phone: (210) 308 5577